Robin Irvin, who has been living on disability benefits for about 20 years, recently started answering customer service calls for Meijer from her home in Pennsylvania. (Libby March for The New York Times)

As U.S. companies adapt to remote work, call centers are relaxing their requirements that employees work on-site, allowing them to tap into the population of people with disabilities who are eager to work but may have difficulty leaving the house. Employers are reportedly considering preserving the work-from-home model for many employees after the coronavirus lockdown lifts, which could provide more opportunities for people with disabilities.