At banks and fund firms, access is too often denied, blind and deaf investors say
Originally published July 5, 2019 by The New York Times
Neil McDevitt, executive director of the Deaf-Hearing Communication Center in Swarthmore, Pa., works with a firm that specializes in helping clients with disabilities, Kramer Wealth Managers, to manage his employees’ 403(b) plan. (Michelle Gustafson | The New York Times)
Persistent obstacles block people with disabilities from taking advantage of investing and money management services. According to executives with disabilities at financial institutions, barriers include inaccessible websites, minimum investment requirements and customer service representatives unaware of the needs of investors with disabilities.
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