Sr. Assistive Technology Manager
Assistive Technology Mgr/Sr. Assistive Technology MgrPosted November 1, 2023 4:15 pm
Join a vibrant community dedicated to excellence. The Center for Disabilities Studies works to enhance the lives of individuals with disabilities and their families through education, advocacy, service and research. It promotes empowerment and opportunity, accessibility and inclusiveness, so all may fully participate in – and enrich – their communities.
- Works closely with the Center Director/AT Program Director regarding data management, data reporting, and the development of strategic initiatives responsive to data considerations.
- Conceptualizes programmatic enhancements and contributes to efforts to procure funding for them and manage those programmatic enhancements.
- Works with individuals with disabilities and those who support them in the identification of AT that can help them meet the demands placed upon them in their environments and live comfortably and safely in their community of choice, coaching service providers/clinicians to do the same.
- Responds to inquiries in a timely, thorough, and respectful manner.
- Conducts objective device demonstrations and comparisons, paying particular attention to the customer expressed needs, wants, and preferences.
- Conceptualizes and coordinates various events and activities.
- Facilitates efficient and appropriate short-term equipment loans, ensuring that all borrowing procedures are followed and that customers have sufficient information about the equipment they are borrowing that they can derive maximum benefit from the trial use experience.
- Organizes outreach activities, including exhibits, health fairs, media events, etc.; develops print materials in support of AT awareness and outreach (including articles for the AT Messenger); represents DATI at various community and/or business meetings; promotes existing and new initiatives.
- Maintains awareness of commercial AT marketplace to inform future purchases, and coordinates with DATI Central Site regarding ordering of materials, supplies, and equipment.
- Oversees the ATRC to maximize its appearance and functionality.
- Designs, delivers, and evaluates engaging and informative workshops and training sessions to a wide variety of constituents in early intervention and K-12 settings including, but not limited to, individuals with disabilities, family members, educators, vocational rehabilitation personnel, case managers, students, administrators, and policymakers.
- Programs, troubleshoots, and suggests repair of AT devices.
- Maintains a personal professional development agenda to ensure the acquisition of knowledge and skills about new developments in technology as they become available.
- Complies with ethical, legal, and human rights issues related to technology use.
- Participates in development, implementation, and maintenance of policies, objectives, short and long range planning; collaborates with other program staff in strategic planning, cultivation of partnerships, and development and implementation of programmatic initiatives.
- Oversees the ATRC daily operation, ensuring compliance with University, state, and federal laws, policies, and regulations and striving to provide the highest quality services to DATI customers.
- Supervises administrative support personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
- Collaborates with UD faculty and staff to raise awareness and promote utilization of AT through academic coursework, research activities, and direct service initiatives.
- Conducts frequent evaluations and individualized training on a fee-for-service basis. Conceptualizes and oversees mechanisms for the responsible management of hardware, software and apps, and other technology assets.